Instructions for use - Cap'bus - Agde

Instructions for use

Visit the online shop - instructions for use  

 

How does the online shop work?

- Which tickets can I order or reload through the online shop?

- What should I do in the event of a malfunction, loss of my Cap'bus card, failure to receive a travel pass, or to get more information?

- Terms and conditions relating to the online shop

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- How does the online shop work?

 

The online shop is an area allowing you to obtain your Cap'bus travel pass.

You can order your travel pass or reload your card if you already have one.

 

  • Ordering:

   You can top up your annual subscription, monthly membership card and 10 trips.    

  • Reloading

You have a card Cap'bus nominative with photo or a card of 10 trips (card made in the shop) and you want to recharge without moving.

Then click on https://capbus.monbus.mobi/boutique/connexion This service allows you to recharge your card remotely.

For this, follow the instructions, your card will be reloaded. You will be able to travel in all serenity.The reloading of your card is active within 2 minutes after reloading

 

-  Which tickets can I order or reload through the online shop ? 

 

For the "Order"service, only the Cap’bus 10-trip card (Cap’Ten) requiring no supporting documentation is available for sale.

You can order one or several cards at the same time for a single purchase. You can also accumulate 20,30, 40 or 50 trips on a single card!

If there are several of you travelling, you can all use a single card, you just have to indicate this to the driver who will deduct the necessary number of passes.

The balance indicating the number of remaining trips can be seen after each validation at the validation terminal.

If your balance is zero, you can load 10 trips or more on board the bus, which can be done with the driver.

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Thanks to the "Reload"service, you can reload the card in your name containing a photo (card only delivered through the shop) with several passes:

  • 10-trip card (Cap'ten)
  • 10-trip card subject to terms and conditions (Cap'tenJ)
  • All Access Monthly Travel Pass (Cap'31)
  • Monthly Travel Pass subject to terms and conditions (Cap'31J)
  • All Access Annual Travel Pass (Grand'Cap)

 

You can reload several different travel passes (for example: 10 trips + monthly travel pass) at the same time on the same card. You can also reload several cards through a single payment.

 

- Que What should I do in the event of a malfunction, loss or theft of my Cap'bus card, or to get more information?

  

For more information, for any query or in the event of any problems, you are welcome to contact us:

  • By telephone: 04 67 01 22 24 (Cost of a local call)
  • On the www.Cap’bus.fr website, "Contact us" section
  • At the Cap'bus local office, 1 bis quai du Commandant Réveille - 34 300 Agde

 

- Terms and conditions relating to the online shop

 

Click on this link to download the Cap'bus online shop terms and conditionsCap'bus online shop terms and conditions

 

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